Ongoing Website & App Support

Focus on your business. I’ll handle the tech.

Stop worrying about breaking something every time you want to make a change. One flat monthly fee keeps your site healthy, your tech running, and a real human in your corner when something goes sideways.

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Stable tech is good. Optimized tech is better.

Squarespace handles the security and hosting for you. But a live site isn't a finished site. As your business evolves, your tech needs to keep pace. Maintenance isn't just about fixing what's broken. It's about making sure your digital stuff is actually working for you while you sleep.

  • Monthly Analytics Report: You get a plain-English breakdown of what's working, not just a wall of numbers that makes your eyes glaze over.

  • Proactive Health Checks: Regular audits to catch broken links, slow-loading images, or logic hiccups before your customers do.

  • Dynamic Updates: As your business evolves, I handle the design tweaks and content updates so your site stays current.

  • Eyes on the Engine: The peace of mind that comes with knowing someone who actually knows what they're doing is watching your back.

Ongoing Website & Tech Support

Monthly support for live websites and custom web apps

One-Time Support Options

One-time support for focused fixes and strategic clarity

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How it works

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1. - Choose your support level

Pick the support level that fits how you want to work. Monthly retainer, one-time audit, or hourly updates. You can change or cancel anytime.

2. - Easy onboarding

Quick setup call to understand your needs and get access. You stay the owner, I'm the helper.

3. - I’ll handle the tech

Monthly clients get regular updates on what's happening with their site. One-time clients get their deliverables and support window. Either way, communication is easy.

4. - Focus on your business

Your site and tools stay healthy and optimized. You focus on what actually grows your business.

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  • Nope! I support any Squarespace site, regardless of who built it.

  • Absolutely. Your needs change, and your plan should too. Just let me know.

  • Additional work is billed at $150/hour, or upgrade to the next tier.

  • Yes! Priority Support includes maintenance for custom tools I’ve built.

  • Plus+ and Priority Support clients use a dedicated portal. Basic Support clients use email.

  • Priority Support gets same-day priority. Plus+ Support gets 2-3 business days. Basic gets 3-5 business days.

  • Monthly plans auto-charge on your billing date. Cancel anytime. Audits and one-off work are paid upfront.

FAQ

Not sure which plan is right for you?

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If you’re torn between options or just want a second opinion, I’m happy to help. Tell me what you’re working with and I’ll point you to the best fit.

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Let's talk about which support plan makes sense for you.

Based in Soldotna, Alaska
Working with businesses everywhere

book a 15-minute consult
book a 15-minute consult

Alaska-based support • Easy communication • Cancel anytime

Questions?

Email me at: info@kickstartcreatives.com

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