Ongoing Website & App Support

Focus on your business. I’ll handle the tech.

Stop worrying about "breaking something" every time you want to make a change. I provide dedicated maintenance, regular monitoring, and hands-off updates for the tools we’ve built together. One flat monthly fee gives you a tech expert in your back pocket and total peace of mind.

A woman sitting at a desk using a laptop inside a room with large windows, a mountain landscape visible in evening or early morning light.
A work desk illuminated by warm sunset light, featuring a white coffee mug, a stack of papers, a laptop with a bright screen, and a small potted plant in the background.
A misty landscape with a river in the foreground, pine trees along the riverbank, and fog-covered mountains in the background.

Stable tech is good. Optimized tech is better.

Squarespace is great because it handles the security and hosting for you. But a "live" site isn't necessarily a "finished" site. As your business evolves, your tech needs to keep pace. Maintenance isn't just about fixing what’s broken; it’s about making sure your digital assets are actually working for you while you sleep.

  • Strategic Insights: You get monthly analytics that tell you what’s actually working—not just a wall of confusing numbers.

  • Proactive Health Checks: Regular audits to catch broken links, slow-loading images, or logic hiccups before your customers do.

  • Dynamic Updates: As your business evolves, I handle the design tweaks and content updates so your site stays as fresh as your current offers.

  • Technical Supervision: The peace of mind that comes with knowing a professional has eyes on the engine while you stay focused on the driver’s seat.

Ongoing Website & Tech Support

Monthly support for live websites and custom web apps

One-Time Support Options

One-time support for focused fixes and strategic clarity

A winter landscape at sunset with snow-covered ground, large pine trees, and mountains in the background under a dark sky.

How it works

Downward pointing arrow icon inside a circle

1. - Choose your support level

Pick the support level that fits how you want to work—monthly retainer, one-time audit, or hourly updates. You can change or cancel anytime.

2. - Easy onboarding

Quick setup call to understand your needs and get access. You stay the owner, I'm the helper.

3. - I’ll handle the tech

Monthly support clients get regular updates on what’s happening. Audit and One-off clients get their deliverables and support period. Easy communication throughout.

4. - Focus on your business

Your site and tools stay healthy and optimized. You focus on what actually grows your business.

A cozy workspace with a laptop, a coffee mug, an open book, and a vase with flowers on a wooden surface, overlooking a blurred outdoor view of water and mountains.

  • Nope! I support any Squarespace site, regardless of who built it.

  • Absolutely. Your needs change, and your plan should too. Just let me know.

  • Additional work is billed at $150/hour, or upgrade to the next tier.

  • Yes! Our Priority Support plan includes maintenance for custom tools I’ve built.

  • Plus+ and Priority Support clients use a dedicated portal. Basic Support clients use email.

  • Priority Support gets same-day priority. Plus+ Support gets 2-3 business days. Basic gets 3-5 business days.

  • Monthly plans auto-charge on your billing date. Cancel anytime. Audits and one-off work are paid upfront.

FAQ

If you’re torn between options or just want a second opinion, I’m happy to help. Tell me what you’re working with and I’ll point you to the best fit.

Not sure which plan is right for you?

Person typing on a laptop at a wooden desk with a white mug nearby, illuminated by natural light from a window.
A smiling woman with brown hair, wearing a black long-sleeve top, sitting at a wooden table with a laptop. She is resting her head on her hand inside a modern room with large windows overlooking mountains and trees.

Let's talk about which support plan makes sense for you. I'll keep your site and apps running smoothly so you can focus on what actually grows your business.

Based in Soldotna, Alaska
Working with businesses everywhere

book a 15-minute consult

Alaska-based support • Easy communication • Cancel anytime

Questions?

Email me at: info@kickstartcreatives.com

Snow-covered forest trail at sunset with tall, thin trees and a bright sun in the sky.