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Yes, we offer payment plans on our templates and our services.

Once the template has been delivered to you, it becomes non-refundable and non-returnable. Please review the template carefully before purchasing. But here's the thing - we also stand behind our templates. If you run into technical issues with installation or the template isn't working as expected, just reach out and we'll help you troubleshoot. We want you to love your new website!

I'm happy to help with basic questions about using our templates within Squarespace, but I'm not a Squarespace support representative. For platform-specific technical issues, billing questions, or advanced Squarespace features, you'll get faster and more accurate help from Squarespace's official support team. That said, if you're wondering how to customize something specific to your template or need guidance on getting the most out of your purchase, just ask!

I typically respond to emails within 24 hours during business days (Monday-Friday). If you're reaching out on a weekend, expect to hear back by Monday. During busy periods or if I'm traveling, it might take up to 48 hours, but I always respond. If your question is urgent and related to a service you've purchased, mention that in your subject line and I'll prioritize getting back to you.

No, I specialize exclusively in Squarespace because I'd rather be really good at one platform than mediocre at several. That said, if you're currently on WordPress, Wix, or another platform, I'd love to help you make the switch to Squarespace. It's more user-friendly, requires no maintenance or security updates, and you'll never have to worry about plugins breaking your site. Plus, you'll get access to our beautiful templates and services. Thinking about switching? Fill out the form below and let’s chat about making the transition smooth and stress-free.